After my Dell computer was restored following a virus infection, it won't recognize my Dell printer anymore. What could be the problem?
USB devices can be a little tricky. You absolutely must go through the 'safely remove' procedure before unplugging a device and attempting to insert another. Sometimes, even then, a new device is not detected and it is necessary to uninstall the drive (definitely NOT C:), plug in the new device, and let the computer assign a new drive. Windows is supposed to recognize any device plugged into a USB port -- the problem is after it recognizes something once, Plug & Play will never again try to install that device. You need to erase all memory of the device (printer etc) from the computer. - Right-click on My Computer, Properties, Hardware, Device Manager. - Click on the plus sign next to “Universal Serial ..." Look for the problem device's name and right-click. Now Remove. Restart and reinstall.



Keywords: printer error

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