Can I access a driver for my HP693c Printer by reinstalling Windows XP Professional? I can't access the HP toolbox since the attempt brings the message 'need Driver'. Over the Internet, a printer driver test says it's okay. I've tried downloading the driver anyway, but it didn't work. What else can I do to install it properly?

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Can I access a driver for my HP693c Printer by reinstalling Windows XP Professional? I can't access the HP toolbox since the attempt brings the message 'need Driver'. Over the Internet, a printer driver test says it's okay. I've tried downloading the driver anyway, but it didn't work. What else can I do to install it properly?
Completely uninstall the printer driver and delete the printer from XP. Disconnect the USB cable. Shut down computer and printer. Boot the computer and start installing the printer driver. When prompted, connect the USB cable and you should be in business.

Keywords: Driver Installation

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