How do I install my Brother 115c printer? Does it have anything to do with my black ink nearly empty?
If you connected the printer to the computer before installing the software, you could be in a little no-man's-land. Disconnect the printer, uninstall everything, restart, and then reinstall, and don't connect cable until you get prompted to by the installation. I assume you're connecting via USB. If you're using a USB hub, make sure it's a powered one, or try connecting directly without the hub. Empty ink won't have anything to do with it.
Keywords: installation problem
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If you connected the printer to the computer before installing the software, you could be in a little no-man's-land. Disconnect the printer, uninstall everything, restart, and then reinstall, and don't connect cable until you get prompted to by the installation. I assume you're connecting via USB. If you're using a USB hub, make sure it's a powered one, or try connecting directly without the hub. Empty ink won't have anything to do with it.
Keywords: installation problem
Return to the Knowledgebase Questions and Answers
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