We found an answer! Click on the REVEAL link below to proceed:
REVEAL the answer for the question ID 740 (362 characters)
When printing, the text/images suddenly go blank or turn light.
With some cartridges you can see inside to check for an empty cartridge or you may gently press the print-head to a damp cloth. This will show you if any ink is coming out of the cartridge.
You can also "Print Test Page" on your printer's software settings. This will show you which color is empty.
"I'm very, very impressed and will continue to tell my family, friends and acquaintances about your exceptional customer service (as well as quality products at incredible prices)...." (Monique W.)read more...
Rated by our Customers [details]
Thank you very much!