How do I reset the ink counter in my Canon printer for my Mac OS X? To reset the ink counter in your Mac OS X, Open the Printer Setup Utility, then in the Apple menu select System Preferences. Open Print & Fax and click Print queue. Click the Utility icon and select maintenance. Select 'Remaining ink level setting' from the drop down. Click the 'Ink Counter Reset'. Select the ink tank color you have just installed and click 'OK'. Click 'Quit' to exit the BJ Printer Utility window.
"Wow! . . . a follow-up email! Thank you so much! Yes, I did receive the package of ink cartridges; it was exactly what I had ordered. I will be using the first cartridge [black] within the next few days, and will let you know if I encounter any problems. Again, your service is super! Thank you. Carmen Greene" (Carmen, G.)
