I have a HP LaserJet 1020 Printer. Most of the times, when I turn on my PC, the printer does not work and I have to restart the computer again. Why should I restart my PC to recognize the printer?
Check the cable and power supply. The cable should be firmly connected to your printer and computer, the power cord plugged in, and the printer turned on. Check the printer manual to see what kind of cable you need. Having the wrong cable causes the problem. Many of today's printers require a bidirectional IEEE-1284-compatible data cable in order for the printer and computer to talk to one another. If you've got the wrong cable, that could explain why your computer doesn't know your printer is there. Make sure the cable is connected directly to the computer, not to pass-through devices, such as scanners and Zip drives. Uninstall your old printer, especially if you're replacing an inkjet printer. Even though you've physically removed your old printer from your computer, its software may be preventing another printer from using the port. Click Start, Settings, Printers. Right-click the icon for the printer you want to remove and then click Delete.



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