I have an HP photosmart 1215 printer. The ink levels are fine, I've cleaned the print cartridge several times, and calibrated it too. It's printing purple, red, blue, but not yellow, orange or green.
Sometimes you can have a faulty ink cartridge. Although the ink levels are full, perhaps the manufacturer didn't add the yellow. Try to insert another new cartridge. If the 2nd cartridge prints yellow, then you know the first cartridge was defective. Return it.
Keywords: cartridge problems
Return to the Knowledgebase Questions and Answers
Sometimes you can have a faulty ink cartridge. Although the ink levels are full, perhaps the manufacturer didn't add the yellow. Try to insert another new cartridge. If the 2nd cartridge prints yellow, then you know the first cartridge was defective. Return it.
Keywords: cartridge problems
Return to the Knowledgebase Questions and Answers
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