My Epson printer prints horizontal lines and is missing colors or black print. How can I resolve this?
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REVEAL the answer for the question ID 534 (570 characters)
Make sure you are using the correct Epson printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Another reason is that the print head nozzles may be clogged. You can run a utility program to clean your print head. For more information go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=14436&prodoid=8291&foid=38005
"Yes, I have received the cartridge. Have not opened it to replace yet. Will contact you again if any problem with the remfg. cartridge. Thanks for your follow-up. Best, Jean Barlow..." (Jean B.)read more...
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