My HP printer does not recognize my new cartridge.
A lot of times when a printhead is not seen by your HP printer it is because of dirty contacts in the carriage assembly. Turn off the printer and remove the printhead and using a damp lint free cloth, clean the contacts inside the carriage assembly for the color in question and see if that helps. Let it dry, put the new printhead back in and turn on the printer.

(Source) (Related Page 1) (Related Page 2) (Related Page 3)

Keywords: HP printer ink cartridge HP repair

Was this answer helpful?


Return to the Knowledgebase Questions and Answers
 
 

Customer Testimonials

"The service was excellent. The presentation of the product with pictures & instructions was very helpful as well. ..." (Bobbie, T.)   read more...

Store Rating

Rated by our Customers [details]
Thank you very much!