My Lexmark X1270 all-in-one printer won't recognize the colored ink cartridge and keeps saying "print cartridge missing". How can I fix it?

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My Lexmark X1270 all-in-one printer won't recognize the colored ink cartridge and keeps saying "print cartridge missing". How can I fix it?
Uninstall the supplied software, then reinstall it. If this is no longer available due to misplacement or loss, go to manufacturer's website for hardware support for free download. Install and try again.

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