My printer status indicates that the ink levels are full, but why does it print as if there is no ink? The text is very light and the color is even faded. I put the printing quality at 'Best' under the options, yet it still prints like this. I have a HP Photosmart C4380 Series. It is an InkJet printer. Can someone please tell me how to fix this problem?
The most likely cause is that the print heads need to be cleaned. Use your software to run through a cleaning cycle. It may take more than one try (especially if the printer has been sitting for a while). If cleaning doesn't work, it could be that the new cartridges were sitting on the shelf for a long time and have dried out -- this can happen after about a year and a half EVEN if they were never opened. Assuming they weren't sitting on your shelf, take them back to the store you bought them from. They should give you new ones if you bring the ones you bought back.
Keywords: faded ink
Return to the Knowledgebase Questions and Answers
The most likely cause is that the print heads need to be cleaned. Use your software to run through a cleaning cycle. It may take more than one try (especially if the printer has been sitting for a while). If cleaning doesn't work, it could be that the new cartridges were sitting on the shelf for a long time and have dried out -- this can happen after about a year and a half EVEN if they were never opened. Assuming they weren't sitting on your shelf, take them back to the store you bought them from. They should give you new ones if you bring the ones you bought back.
Keywords: faded ink
Return to the Knowledgebase Questions and Answers
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