What if my Epson printer doesn't recognize the new cartridge(s) or it shows the ink levels wrong? Cartridges with SmartChip may cause recognition problems, even if they are brand new. You may also see cartridges reported as empty when they are actually full. Those problems are usually caused by the "smart" chip on the cartridge. You can use a chip resetter to resolve SmartChip-specific problems.
"I was a little dissapoionted when one of the cartridge had exploded in shippment. I contacted customer service which replied right away and they are sending me a replacement cartridge as soon as it becomes available. They responded quickly and were very nice. I would definitely do business with you again. " (Eva L.)
