Why doesn't my Brother printer recognize an ink cartridge even when a full one is in place?
Did you remove the cover from the cartridge that protects the contacts? There should be a tab that you pull to remove the transparent film. Do NOT touch the contacts with your fingers.



Keywords: cartridge recognition

Was this answer helpful?


Return to the Knowledgebase Questions and Answers
 
 

Customer Testimonials

"I ordered the cartridges online from Iraq and had them delivered to my mom in the states. Excellent speed and quality...." (Dennis B.)   read more...

Store Rating

Rated by our Customers [details]
Thank you very much!