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Using an Epson chip resetter will remove the problems when your printer does not recognize your Epson compatible cartridges. Remove the white plastic around the pins of the chip resetter. Line up the pins on the resetter with the contacts of the chip on your cartridge. Press the resetter and cartridge firmly together and wait for the red and green lights to flash. (When the green light flashes 5 times, this means the chip is reset. If the red light flashes go back to Step 2 and try again. When the green light stops flashing, you are ready to install the cartridge into the printer and print.