Knowledgebase questions and answers related to printer order

Questions that are related to printer order

Can I place a phone order?
What could be the credit card problem that could happen when I place an order?
I would like to buy your products. However, I do not have a credit card. Are there other ways to buy your products?
For which brand cartridges are cheapest I guess I would like to know what is the best brand to buy to minimize the cost of printer ownership in a long run?
How do I change my personal information. I am a returning customer and I have to move to a new address.?
Do I need to buy a new cartridge if my cartridge is too clogged?
Do the cartridges have a new chip?
I placed an order worth $50. According to your shipping policy, I am supposed to receive free shipping, but I was still charged for shipping.?
Is it possible to refill the trial ink cartridges that come with the printer originally ?
Do you accept orders by C.O.D (Cash on Delivery)?
Are your shipping and delivery service secure?
I have ordered your products but I need urgent delivery. What option do I have?
Is there any reason for delays of my orders?
I received bulk orders under the impression that there will be free shipping. However, I was still charged for it. ?
How do I make sure that your website is secure?
Do I receive a replacement product when the shipping company fails to bring me the products?
How many days will my order be processed?
Where can I call you when I have a problem with my cartridges?
I did not receive the right items that I ordered. What do I do with these?
Is it easier to return OEM cartridges when they are defective than the compatible cartridges?
What is the time period before you stop accepting my returned compatible cartridges?
What is the time period before you stop accepting my returned OEM or original cartridges?
Do you give away my personal information?
I have made an order from Google Checkout. Can I still edit back my order?
I am offered a discount from your website but there is no option to obtain the discount when I buy. What seems to be the problem?
Which cartridge will last longer when stored ?
Do you change your drum in your remanufactured cartridges?
Why does my printer print yellow instead of red which I set for my picture document?
How can I know if your company carries compatible ink for my printer brand?
What other consumer products do you offer?
Do you also offer ink removal tools?
Do you supply printer papers too?

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