Questions that are related to
store policy
How can I be assured of the privacy of my personal information when I buy online?
I have ordered the wrong set of cartridges. Can I return it?
Do you accept refund?
I ordered the wrong item. Would you allow me to return it.?
Can I cancel my order I am afraid I am too late and it has been shipped already.?
The product seems defective. I want to return it because fixing it with your tips just give me a headache.?
My printer does not detect my OEM cartridges, I would like to return it. Is this possible?
I don't think these refill kits are working. Can I return them when I have opened them already?
Can I return my defective chip resetters?
Who do I contact first when I receive a defective OEM cartridge?
I have ordered the correct products but my shipping address is incorrect. I would like to cancel or return the order.?
What is an RMA number?
How do I get an RMA number?
What will happen if I have sent a returned item without an RMA number?
What happens if I have sent a returned item with no RMA number but you were able to verify it as a valid returned item?
What are the types of personal information that can be collected from me when I make my order?
How do you use my personal information?
Will I be breaking my printer's warranty terms if I do not buy original inks?
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